Soffa – Privacy Policy

Last updated: December 4, 2025

This Privacy Policy explains how SOFFA SAL ("Soffa", "we", "our", "us") collects and uses personal data when you use our mobile application and website (www.soffaparking.com). By creating an account or using our services, you agree to this Privacy Policy and to our Terms and Conditions.

Information We Collect

• Account data: name, email address, phone number, password.
• Vehicle data: license plate numbers.
• Payment data: card details processed securely by our payment provider.
• Location data: when you enable location services on your device.
• Usage data: parking entry/exit times, transactions and receipts.

How We Use Your Data

We use this information to:

• Create and manage your account and parking sessions.
• Provide Hands-Free Access and related services.
• Process payments and send receipts and notifications.
• Maintain, secure and improve our services.
• Send optional commercial offers, if you have agreed to receive them.

Data Sharing

We may share your data only with:

• Parking operators and partners involved in providing the services.
• Third-party payment processors for secure payment processing.
• Technical service providers (hosting, support, analytics) acting on our behalf.
• Authorities or courts when required by applicable law.

Your Rights

You may access, correct or update your personal data, and request deletion of your account (after any active parking session or subscription ends). You may also withdraw consent for marketing communications at any time.

To exercise your rights, please contact us at contact@soffaparking.com.

Security & Retention

We use reasonable technical and organizational measures to protect your data. We retain personal data only for as long as necessary to provide the services and comply with legal obligations.

Children

Our services are not intended for persons under 18 years of age.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be effective when posted. Your continued use of the services after changes means you accept the updated Policy.

Contact

If you have any questions about this Privacy Policy, you can contact us at:
Email: contact@soffaparking.com
Phone: +961 3 088 048 / +961 3 824 242